1. General Use of Website

This website is owned and operated by Arrteria – The Art Hub. By
Using this website, you confirm that:

• You will provide accurate and complete information when placing
  orders
• You will not misuse the website or attempt unauthorized access
• We reserve the right to refuse service, terminate accounts, or
  Cancel orders at our discretion.

2. Products & Descriptions

We specialize in resin art supplies, DIY kits, tools, molds, and
related materials.

We strive to ensure:

• Product images are as accurate as possible
• Descriptions are clear and detailed
• Colors may slightly vary due to screen settings
• Handmade or artistic items may have minor variations
• Arteria is not responsible for differences caused by lighting.
  photography, or display screens.

3. Pricing & Payments

• All prices are listed in INR ( ₹)
• Prices are subject to change without notice
• Taxes and shipping charges may apply at checkout
• Orders are processed only after successful
  payment
• We accept secure online payments through trusted
  payment gateways. Arteria does not store your payment information.

4. Order Confirmation & Cancellation

After placing an order:

• You will receive an order confirmation email/notification from the official email ID.
• We reserve the right to cancel orders due to stock issues, pricing errors, or suspicious activity
• If we cancel your order, a full refund will be issued

5. Shipping & Delivery

• Orders are processed within 1 - 3 working days.
• Delivery timelines depend on courier partners and location
• Delays due to logistics, weather, strikes, or unforeseen events are not our responsibility
• Incorrect shipping details provided by customers may lead to delivery failure. Re-shipping charges will apply.

6. Returns, Exchanges & Refunds

Due to the nature of art supplies:

• We do not accept returns for used or opened items
• Damaged or incorrect items must be reported within 48 hours of delivery
• Proof (videos) is required for claims.
• Refunds or replacements are issued after verification.
• Shipping charges are non-refundable unless the error is from our side.

7. Intellectual Property

All content on this website, including:

• Logos
• Images
• Product photos
• Text
• Designs
• Branding
• Belongs to Arteria—The Art Hub and may not be copied, reused, or reproduced without written permission.

8. User Conduct

You agree not to:

• Post false or harmful content
• Attempt fraud or abuse promotions
• Use bots or automation to manipulate the website
• Disrupt website functionality
• We reserve the right to block users who violate these rules.

9. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell customer data.

10. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the website means you accept the updated Terms.